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Since 1988, Alpine has had extensive
involvement in the development and deployment of Interactive
Voice Response technologies. From architecting a nationwide
multi-site IVR service with thousands of ports, to coding and
deploying over 100 applications, our range of experience is
hard to equal
Systems
Outsourcing
A variety
of oursourcing options are available.
We offer a unique transaction pricing model where customers
pay only for monthly maintenance and usage costs.
- Service
Bureau Model - Outsource your voice response platform
and applications to reduce capital expenditures and operating
expenses.
- Premise
Model - Our premium voice response platform is installed
at your location. All maintenance is provided by our experienced
staff.
- Service
Bureau / Premise Combination - A combination of the Service
Bureau and Premise model is used to provide redundant systems
at different locations to protect against disaster situations.
Application
Programming
Alpine offers
consulting and programming expertise for a wide range of platforms.
Visit our IVR Tips and Strategies and
Avoiding Common IVR Pitfalls sections
for VRU programming advice. We specialize in the following platforms:
- Interactive
Intelligence EIC
- Lucent
Intuity Conversant
Please visit our list of Accomplishments
and Applications Developed that we
are most proud of.
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