Voice Response Applications Developed

  • Automated trading and inquiry application for one of the largest discount brokerage firms.

  • Automated flight information for a major airline.

  • Employee scheduling application for a major transportation company.

  • Benefits inquiry applications for insurance companies and personnel of large corporations.

  • Designed an electronic corporate federal tax payment system for the U.S. Government.

  • Designed a single number customer service application based on custom vocabulary speech recognition routing for a large computer manufacturer.

  • Designed product fulfillment, fax on demand, and business locator applications for numerous firms.

  • Designed network based advanced routing solutions with premise ACD look ahead capability.

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