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Voice
Response Applications Developed
- Automated trading and inquiry application for one of the largest
discount brokerage firms.
- Automated flight information for a major airline.
- Employee scheduling application for a major transportation company.
- Benefits inquiry applications for insurance companies and personnel
of large corporations.
- Designed an electronic corporate federal tax payment system for
the U.S. Government.
- Designed a single number customer service application based on custom
vocabulary speech recognition routing for a large computer manufacturer.
- Designed product fulfillment, fax on demand, and business locator
applications for numerous firms.
- Designed network based advanced routing solutions with premise
ACD look ahead capability.
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